Privacy Policy and Terms & Conditions

Privacy Policy, Terms of Service & Waiver

By signing this release of liability and waiver, I am confirming I recognize the associated risks with using the Good Sauna facilities.

Please take a moment to carefully read the following information and sign where indicated. In consideration of my participation in The Good Sauna services (sauna, cold plunge baths, gym area, relaxation area) at The Good Sauna (the “Facility”) I hereby release, discharge and covenant not to sue The Good Sauna. Including their respective directors, officers, employees, agents representatives, insurers, clients, successors, assigns, and any property owners, (“Released Parties”) and further release from liability the released Parties from any and all claims, losses damages, or liability, INCLUDING LOSSES DUE TO THE NEGLIGENCE OF RELEASED PARTIES WHEN PERFORMING ANY GOOD SAUNA SERVICES, (“Losses”) resulting on personal injury, accidents or illnesses (including death), and property loss, including theft, arising from participation in The Good Sauna Services or using the Facility. Released Parties are not liable for any theft, or loss of personal property, including jewellery or other personal items. In no event shall the Released Parties be liable for property exceeding £1,000 and will only be liable for that amount if the item was registered with the Facility and the loss was caused solely by the fault of the Related Parties.

I understand that the staff does not diagnose illness or prescribe medical treatments or pharmaceuticals and that services rendered by the staff are not medical in nature and are not a substitute for diagnosis and treatment by a licensed medical professional. I have consulted a physician regarding participation in The Good Sauna Services and I shall update my service provider with any changes in my health, and my services provider shall not be liable should I fail to do so. 

I hereby understand that my participation in The Good Sauna Services shall carry certain inherent risks that cannot be eliminated regardless of care taken to avoid injuries. I HEREBY STATE THAT MY PARTICIPATION IN THE GOOD SAUNA SERVICES IS VOLUNTARY, AND I ASSUME ALL RISK. Risks include, but are not limited to:

MINOR RISKS: minor injuries such as bruises, improper product application, scratches, skin irritation, allergic reactions, and minor bleeding.

MAJOR RISKS: such as eye injury, loss of sight, infection, permanent scarring, dermatological skin reactions, heart attacks, allergic reactions, concussions, personal injury and catastrophic injuries such as paralysis or death.

If force majeure affects the performance of the contract, the party that is subject to force majeure shall promptly notify the other party and submit to the other party a sufficient and valid proof of force majeure within a reasonable period after the end of force majeure. Otherwise, the corresponding liability shall not be waived.

Description of Products and Services 

The Good Sauna does our best to make sure we offer the best service for hot/cold therapy, and provide the most accurate possible representation of our facility. We provide no guarantee that the images and information presented on our website are fully accurate or current.

Website Modifications

The Good Sauna reserves the right to change, modify, or cancel a reservation at any time; as well as modify any price or offer listed on the website at any time.

With the purchase of your session you have full access to:

• Sauna

• Cold tubs

• Relaxation Area / Firepit

• Complimentary tea

• Refreshments (available for purchase)

Cautions While using the Hot/Cold Therapy

• Not recommended to use during pregnancy

• Outdoor allergies such as pollen or insects 

• Cold urticaria 

• Circulatory and heart conditions including: those taking medication that might affect blood pressure, coronary heart disease, angina, unstable angina, high risk for heart attack, congestive heart failure, arrhythmia (irregular heart rhythms), valve disease, high blood pressure, inherited heart conditions.

• High risk of hypothermia/heat exhaustion 

• Diuretics, barbiturates, and beta blockers may negatively affect the body’s natural heat loss mechanisms. 

• Acute injuries - Do not apply heat while your injury is still swollen, this could negatively affect your healing.

• Fever or infection

• Peripheral neuropathy/diabetic neuropathy

• Raynaud’s syndrome

• If using prescription medication it is recommended to consult your doctor to determine if your medication causes temperature sensitivity

• If dehydrated, perhaps from a hangover it is advised to not use the sauna as dehydration can be dangerous

• For the elderly - the ability to maintain core body temperature decreases with age due to decreased sweat gland production, leaving you more susceptible to overheating. 

It is not our responsibility to monitor or manage your limits in the cold baths or sauna. Please be aware of your safety and don’t push yourself to a dangerous limit. We are not responsible for your cycle times, or knowing your tolerance. Enjoy the benefits of the hot/cold therapy, but be aware.

Other Hazards Related to Hot/Cold Therapy 

• Hot stove and coals in the sauna

• Prolonged exposure to the cold 

• Smoke and fire hazard

• Insect stings 

• Slippery concrete and/or wood

Conditions for Use

There are to be only 10 people at a time in the sauna, and no more

• There is no drinking or eating in the sauna or cold tubs

• It is mandatory to wear footwear at all times while on decked areas. Shoes must be removed before entering the sauna or cold plunge

• Towels are not provided, please bring your own towels

Recommendation for Use

If you have never tried hot/cold therapy before, it is recommended to give yourself a test round to find your limit. Enter the cold tub for 1-5 seconds, move to the sauna for 5-10 minutes, back to the cold tub for 30-60 seconds, rest by the fire and then repeat, increasing the duration as you see fit. 

This is a self guided experience, the staff are not there to tell you your limits, you must be aware for yourself how long you can withstand each part of the process. If you feel uncomfortable it’s always best to exercise caution and move on to the next step. 

Payment 

Private Events

• Payment will be taken via credit card after organisation with The Good Sauna 

Individual Bookings

• Payment will be made upon booking in Mariana Tek.

For all private events a £250 hold will be placed on the credit card as a security deposit during your visit. After your visit is completed the hold will be released. 

Cancellations/Refunds

WE DO NOT OFFER REFUNDS

If you cancel within the cancellation period we can reschedule your booking at no charge.

For all bookings private or drop in, modifications or cancellation of your booking time can’t be made within 24 hours of your visit, otherwise your reservation is subject to full payment. 

For private bookings - if you cancel within 48 hours of your booking time you are subject to 50% of your full booking price.

Access to the Good Sauna

Doors will open 5 minutes before start time and close 5 minutes after your allotted time slot. If you’re not here within 5 minutes of the start of your booking there is no guaranteed access.

Product and Service Warranty Liability 

To the extent permitted by law The Good Sauna makes no warranties or representations as to the products and services. All implied warranties including but not limiting to implied warranties of merchantability and fitness for a particular purpose are hereby excluded. The liability of The Good Sauna, if any, for damages arising from or relating to allegedly defective or damaged products shall be limited to the actual price paid for such services or products. The liability if any, for any other damages, will only arise for damages caused by The Good Sauna’s gross negligence or wilful misconduct.

Governing Law and Jurisdiction

Using the Sauna is an inherently pleasurable and beneficial experience, however, as with all things, there exist elements of risk. The Good Sauna has assessed and minimised all foreseeable risks in accordance with UK Health and Safety legislation. However, you must still be mindful of the risk posed by:

Slippery surfaces caused by water, ice, snow or other substances

• Exposure to cold and hot temperatures

• Exposure to hot equipment

• Increased internal body temperature

• Collisions or contact with other persons and objects inside or outside of the Sauna

• Exposure to airbourne illnesses or transmittable diseases

• Defects or weaknesses in the design, construction, repair or modification of the Sauna

• Visible and invisible natural or man-made hazards in or around the Sauna

• Other foreseeable and unforeseeable risks that contribute to the unpredictability of my participation in the Sauna

General Liability

The Good Sauna shall not be liable for incidental, indirect, consequential, special, or punitive damages of any kind that you or others may suffer, including but not limited to damages from lost profits or revenues, or business interruption, arising from or related to The Good Sauna’s performance, hereunder its products or services. Even if The Good Sauna knew or should have known the potential for any such damages.

Photo Release

By signing this form I agree to let The Good Sauna possess images of which I may be included for their use.

I understand and agree that photographs in the possession of the releasee shall become the property of the releasee. The use and publication of the photographs however, shall conform to my rights as a subject of said photographs.

I hereby waive my right to inspect or approve the photographs by which my likeness appears.

Severability

Should a provision of these conditions be invalid or unlawful, null, or unenforceable, by a court of competent jurisdiction, this provision shall be interpreted to reflect the intention of the parties and the other provisions herein shall remain valid and in force.

Updating of Conditions 

The Sauna may at any time and without notice, modify these conditions by updating this document.

Please return to the booking page to agree to the terms and conditions above. The signing of this agreement is voluntarily and you recognise that your signature represents the complete release of any liability to the greatest extent permitted by law.